Open Internet Explorer and log into PeopleSoft on remote machine. Open Remote Desktop via browser sessionģ. The issue can be reproduced with the following steps:ġ. Initiating record process in Remote Desktop session does not respond with any recording action.Įxpect that when the Topic Recorder is started that pressing the specified record key should start recording. Information in this document applies to any platform.Ĭannot record topics in UPK using remote desktop User Productivity Kit - Version 12.1.0.0 and later Information about available variables is provided in properties.UPK: Record Button Doesn't Respond When Recording In Remote Desktop/Citrix Environment Ii.Use variables to customize the file name. I.Choose Prompt for name to ask users to name the recording.
Connection Log ID: Uses a multi-digit and letter identification number.Default: Uses Entry name and Date and Time.Custom: Paste the file destination path in the Destination box.Ħ.Choose a Filename template or Prompt for name when user starts recording:.Default: Saves in Local App Data or in the data source folder if you are using a zip file of RDM.We recommend choosing a custom file extension, for example on a shared network. By default, the file saves locally, not in the database. Inherited: Setting is inherited from parent folderĥ.Choose the file Destination.All following options will no longer be available. Remote: The recording sessions will be managed by the Recording Server.Local: The recording files will be saved locally according to the Destination and Filename parameters below.Inherited: Setting is inherited from parent folder.Ĥ.Choose the Recording method ( some options are only available with Devolutions Server data source).Never: Session recording is turned off.If there is an issue with recording the session does not open. Required: Recording starts automatically.If they decline, the session still opens. Optional: User is prompted to record when they open the session.Remote Desktop Protocol (ActiveX/FreeRDP)ġ.Open Vault Settings or Properties at folder or entry level.Recording a session can be optional or required. You can configure session recording at the vault, folder or entry level. Session recording is available in RDM 2019.1.3.0 and above. It records one frame per second and creates a video: webm file. Session recording provides a record of what a user did while a remote connection was opened in Remote Desktop Manager.
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